Terms and conditions of service

General Information
The website offers handcrafted creations for sale.
The LUPA brand is managed by Gabriella Labate.
All products are handcrafted using unbranded commercial components that are not attributable to registered brands.

Products
The images and product descriptions on the website are provided with the utmost accuracy. As these are handcrafted creations, each piece is unique and may have slight differences compared to the photographs.
The materials used are carefully selected but may vary over time depending on supplier availability.

Product Care and Attention

Our creations are made primarily from brass, bronze, and 925 silver, selected to ensure quality and aesthetic appeal. Some elements may contain traces of nickel; caution is recommended for individuals with specific sensitivities to this material.
As living materials, in contact with air, humidity, and skin, they can undergo a natural oxidation process, which may slightly alter their color over time.
To best preserve the beauty of your jewelry, we recommend some simple precautions:

• Avoid contact with water, perfumes, creams, and detergents
• Remove jewelry before showering, swimming in the sea, or in a pool
• Do not wear it during sports activities or in very humid environments
• Store it in a dry place, preferably in a separate pouch or box
• Clean it occasionally with a soft, dry cloth

Responsibility
LUPA is not responsible for damages resulting from improper or non-compliant use of purchased products.
All jewelry is intended for ornamental use and should not be exposed to humidity, perfumes, or chemical substances.

Intellectual Property
All content on the website (texts, images, logos, descriptions, product designs) is the property of LUPA, and its reproduction, even partial, is prohibited without written authorization.
LUPA is not affiliated with, sponsored by, or connected to any third-party brand or company.

LUPA creations are available for a limited period: a precise and distinctive choice by Gabriella Labate, who wishes to keep each collection exclusive.

Inside the packaging, while supplies last, you may find a small butterfly-shaped charm as a gift from Gabriella Labate to symbolize flight, freedom, and metamorphosis.
The charm may vary from time to time.